Wisedocs enhances AI claims platform with two features

Wisedocs has introduced WiseChat Q&A and Custom Reports, two new features aimed at streamlining claims processing by making medical data more accessible and actionable for insurance carriers, legal firms, and medical professionals.

WiseChat Q&A allows users to query medical records and claims documents using an AI-driven live-chat interface. Designed with industry-specific prompts, the tool retrieves precise information, such as injury details and diagnostic results, with linked citations for easy reference.

Custom Reports enables users to generate tailored claim reports based on line of business, jurisdiction, or client needs. The feature integrates generative AI with human oversight to produce structured medical reports, demand letters, and claimant summaries efficiently.