Willis Towers Watson Launches Chatbot Called Jamie For Small Businesses
The Australian startup, a JV between Willis Towers Watson and CGU Insurance established in 2016, is targeting startups looking to purchase professional liability, public liability or cyber insurance online. Currently the site offers an online form. However, it recently announced the launch of Jamie, a chatbot to help startups “obtain important startup insurance information and gather a live indicative quote”. Startups can chat with Jamie using facebook messenger. Look:
This one is a bit chatty and I couldn’t get past the ‘complete form’ stage. Chat here. Recall 50 chatbot implementations there. Bottom Line: in the company of Next Insurance, a US-based intermediary using a chatbot to target small business owners.