What’s Next in Insurtech? A Sleeping Chatbot

Remember when digital commercial broker Next Insurance made the news because it was the first to offer a chatbot to enable personal trainers to quote and purchase insurance via Facebook Messenger? Refresher: that was back in March, and a bit before the startup announced its $25M Series A.


That was then. This is now.


According to Next, “If you’re looking for [its] chatbot, he’s asleep at the moment.” That’s all. Oh, and while on the subject of chatbots, there’s a Birla Sun Life Bot that likes to tell Chuck Norris jokes.


Try for yourself, here. Bet you Indian life insurer Birla Sun Life isn’t aware that someone is messing with their brand.