Whatfix raises $125 million

Whatfix , a provider of digital adoption solutions, has raised $125 million in a Series E funding round, bringing its total funding to $264.8 million. This investment will support the expansion of its Digital Adoption Platform (DAP) and strengthen its global presence, particularly in the US, EMEA, and APAC regions.

The platform helps enterprises improve user onboarding, training, and software adoption through in-app guidance and analytics.

Whatfix plans to invest further in AI-driven solutions to optimize workflows and enhance user productivity.

In the insurance sector, Whatfix collaborates with Duck Creek Technologies , allowing insurers to integrate DAP into their claims management systems. “The platform implements dynamically-guided workflows, rule-driven automation, personalized user interfaces, data enrichment to automate processes, and empowers individuals managing claims day-to-day to focus on customer service.”