Trip.com and AXA Partners strengthen partnership

Global travel agency Trip.com and assistance services company AXA Partners have launched cancellation and medical insurance solutions in Germany, France and the UK.

The collaboration, which started 7 years ago in China and focused on creating insurance products adapted to the market, was then deployed in South Korea in 2018, in Singapore in 2020, and in the UK in September 2021. And now, protection products are available in Germany and France.

The two new insurance solutions provide a range of benefits including medical, cancellation, and baggage coverage, which can be selected when booking a flight on Trip.com. The cancellation-only ‘Basic’ insurance solution has proven especially popular in mainland Europe as travelers seek reassurance when booking their next trip and includes coverage if the trips are canceled due to COVID. Whilst the ‘Travel Plus’ medical insurance policy, which was made available to UK customers in September 2021, protects customers from cancellation and medical costs if they contract COVID-19.