Travelers Canada Offers Services Beyond Insurance

Travelers Canada recently announced a new suite of services – human resources and legal assistance – for small business customers at no extra cost.

“Small business owners play a vital role in the economy, however, they typically have limited resources to manage the different challenges that come at them each day. We are excited to enhance our offering with these services and give small business owners the support they need to stay focused on growing their businesses.” –  VP of Business Insurance at Travelers Canada, Erica Glendinning.

Services include: (1) business legal telephone assistance – in-house attorney support on issues such as rental agreements, contracts, real estate and consumer law, (2) designated human resources assistance – professional support for human resources issues, including hiring, absences/leaves, safety, discrimination, immigration, labor matters, benefits and temporary employees, and (3) emotional support assistance – professional counsellors to provide confidential emotional support for issues related to home, work, trauma, grief and other personal or business hardships.

These services will be provided to Travelers Canada small business customers through Assistenza, a company that has delivered assistance services for the personal and commercial insurance industry for more than 25 years. Services will be available in English and French, as well as other languages upon request.