TD Insurance launches TD Severe Weather & Safety Alerts
TD Insurance Home and Auto customers can now receive timely text alerts of incoming severe weather directly from their TD Insurance (TDI) mobile app with the launch of TD Severe Weather & Safety Alerts from TD Insurance.
“Severe weather is a fact of life for Canadians, and when heavy rain, extreme wind, or a snowstorm is expected, we want our customers to have information in advance to help them take action, be better prepared and be able to protect what matters before severe or active weather hits. We keep our customers at the centre of everything we do, and Severe Weather & Safety Alerts is another powerful example of our commitment to delivering simple and fast insurance services to our digital savvy customers who like to be well-informed.” – James Russell, President and CEO, TD Insurance.
TDI Severe Weather & Safety Alerts are now available for all TD Insurance Home and Auto customers who register via the TD Insurance app. The Severe Weather & Safety Alerts will notify customers for extreme weather events like, heavy winds, heavy rainfall, hail, flooding, heavy fog, heavy snow, freezing rain and extreme cold.
TD Insurance Home and Auto customers can choose up to two locations to monitor incoming weather – such as a primary residence, office location, elderly parent’s home, or cottage – and receive timely weather alerts direct to their mobile device. Alerts also come with helpful tips on how to prepare for and help prevent potential damage when severe weather is expected. Customers can update their monitored locations at any time within the app.
“Consistently delivering innovative and easy to use digital insurance experiences combined with strong customer support at our customers’ time of need is core to our customer-centric approach and strategy at TD Insurance. Since soft launching Severe Weather & Safety Alerts earlier this year on both Apple iOS or Android, we have sent thousands of alerts to customers across Canada, helping those that have registered be better prepared .” – Pauline Chiu, Vice President Digital Transformation, TD Insurance.