Shift Technology selected by iA Auto and Home Insurance

Shift Technology, a provider of AI-native fraud detection and claims automation solutions for the global insurance industry, announced that -iA Auto and Home Insurance (iAAH), one of the largest insurance groups in Quebec, has selected the company to support the carrier’s fraud detection initiatives for its Property and Casualty line of business. The insurer will deploy Force, Shift’s fraud detection solution to uncover suspicious behaviors and potentially fraudulent claims related to policyholder losses.

Force applies artificial intelligence and advanced data science to the insurance claims process to identify those claims that may be fraudulent. The ability to quickly and efficiently spot anomalies, outliers, and unexpected connections provides claims professionals with the insight required to understand the true nature of a claim and process it effectively. Suspicious claims are referred for further investigation, with a rationale for why the claim was deemed potentially fraudulent in the first place. Claims that show little or no indication of being fraudulent can be expedited for prompt payment.