Securian Financial partners with Empathy

Securian Financial will give its ~11 million employee benefits customers access to Empathy’s app, which offers a range of services for people dealing with loss.

In addition, Empathy’s anticipatory loss support is now offered as part of Securian Financial’s group accident, critical illness and hospital indemnity insurance products. Securian Financial is the first carrier to offer Empathy’s anticipatory loss service with its group supplemental health insurance.

“We know that loss is inevitable, but when it happens, many of us are unprepared for the emotional and practical challenges it may bring. Our partnership with Empathy helps us enhance our claims service for people dealing with some of the toughest times they’ll ever experience.” – Lydia Jilek, Securian Financial 2nd vice president and life & voluntary benefits practice leader for Employee Benefits Solutions.

“This partnership with Securian Financial underscores our commitment to creating the best possible bereavement care experience for individuals—from the claims process to emotional support. Our shared values around caring for others, integrity and customer-centricity have made this collaboration organic and seamless. Together, we’re not only delivering unparalleled loss support to individuals and their families, but also building a new standard of care in the life insurance industry.” – Ron Gura, Empathy co-founder and CEO.