Roomer & Munich Re Introduce Cancellation Protection

Roomer Travel , a NYC-based startup established in 2013 to act as a travel marketplace, has partnered with Munich Re to introduce Flex. With Flex, travelers can cancel their hotel booking, up to 24 hours before check-in and get a refund, no questions asked. 

Here’s How It Works: A customer purchases RoomerFlex™ when booking a non-refundable room reservation to receive a confirmation email with a 1-Click Cancellation button. In the case the customer needs to cancel the reservation, he/she clicks the button, and a refund will be issued on the same day.

The solution, which evaluates and dynamically prices every single protection request from OTA partners in real-time considering the reselling probability, will allow Roomer to scale up its operations globally – as it can now consider additional parameters, which until today have not been accounted for at the time of booking.

“The partnership between Roomer and Munich Re delivers a solution to one of the biggest challenges of the travel industry – cancellations.” – Andre Knoerchen, Head of Munich Re’s New Tech and IoT Underwriting.

“We found at Munich Re an agile and open-minded team that understands our unique needs. I am convinced that now after giving flexibility to almost 150,000 travelers worldwide, this cooperation will enable Roomer to further expand its business globally. There are many more verticals within the travel industry that face similar unsolved challenges. We are excited to continue the partnership and to further explore opportunities to protect travelers and create value for the entire travel industry.” – Gon Ben-David, CEO, and co-founder of Roomer.

Bottom Line: Connect with cofounder and CEO Gon Ben-David at our upcoming event.