Rippling launches direct carrier integrations with Guardian, MetLife and Unum
HR, IT and finance platform Rippling announced direct integrations with three benefits carriers – Guardian, MetLife and Unum – under a new arrangement called the Preferred Carrier Program. The program is intended to automate the exchange of eligibility, enrollment and coverage data between Rippling and participating carriers.
Under the program, each carrier integration is developed jointly by Rippling and the carrier, rather than built solely by Rippling and made available to carriers afterward. This includes agreed-upon service standards and escalation procedures for resolving data discrepancies when they occur.
The Preferred Carrier Program initially focuses on establishing direct enrollment integrations and shared operating standards between Rippling and participating carriers. Future enhancements are expected to expand automation across the benefits administration lifecycle, helping simplify plan setup, coverage approvals, and ongoing administration over time.
New customers implementing Guardian, MetLife, or Unum through Rippling will be eligible to use Preferred Carrier connections. Existing customers will gain access to those connections through a phased migration over the next 12 months.
“When benefits data doesn’t move correctly between systems, employees and HR teams feel the impact. Customers using Preferred Carriers benefit from partnerships that are co-developed, held to shared operating standards, and designed to continuously deliver new capabilities over time.” – Jessica Slabaugh, Head of Benefits Marketplace Partnerships at Rippling.
“Guardian’s collaboration with Rippling reflects a shared commitment to helping deliver a seamless and connected benefits administration experience. By working closely together, we’re using real-time data exchange to simplify setup and management for employers and brokers, while supporting employee well-being by making benefits easier to access and use.” – Anna Roberts, Head of Digital Strategy and Offerings at Guardian.
“Small and mid-sized businesses need benefits that work in the real world. Collaborations like Rippling’s Preferred Carrier partnership help reduce friction and create more connected experiences for employees, making it easier for employers and brokers to support their people while staying focused on running and growing their business.” – Bradd Chignoli, Head of Regional Business at MetLife.
“The strength of Rippling’s model is the combination of direct API connectivity and an operating framework that keeps both organizations tightly aligned. That structure dramatically improves data accuracy, reduces rework, and gives us confidence that eligibility and enrollment changes are flowing correctly every time.” – Ray Russell, AVP of Platform Integration at Unum.
