Prudent Pet partners with Markel Insurance

Prudent Pet announced they have partnered with Markel Insurance Company, a specialty insurance carrier with more than 90 years of experience in a variety of niche insurance markets.

“We are thrilled to have a partner like Markel. The two groups are aligned in the belief that the true benefit of our program is to help fulfill the promises our customers have made to their pets.  Their pets need the best care that they can get, and we have built a program that provides our customers the ability to deliver on that promise.  We are clearly steadfast in our commitment to our customers and their pets, but also committed to the continued investment in our technology now and in the future.” – Connor Lind, President, Prudent Pet.

The Markel and Prudent Pet partnership provides a platform which integrates a shared commitment to “unparalleled service to their customers and the best coverage available for their customers’ pets.” This system hopes to provide a seamless product acquisition experience for their customers with the goal of obtaining the a quick and efficient claim handling process.

“Markel has been underwriting pet insurance since 2007, and we remain committed to the growing pet health insurance segment. We are excited to partner with Prudent Pet who shares our goal of providing superior customer service and providing best in class technology to support customers for all their pet insurance needs.” – Jeff May, Executive Underwriting Officer, Markel Specialty Personal Lines.

With the transition, Prudent Pet customers will enjoy the same benefits that they had before, plus an array of new benefits including 24/7 vet chat, a new, laser-fast hybrid claims process powered by artificial intelligence (AI) technology and checked by humans for accuracy, perks program, and the same comprehensive coverage for accidents and illnesses.