PetIQ partners with whiskerDocs to launch telehealth platform for pet parents

PetIQ , a pet medication and wellness company, announced the launch of its telehealth service in partnership with whiskerDocs , a leader in the veterinary telehealth industry that has been at the forefront of establishing best practices in veterinary telehealth since 2013.

“The health of our customers’ pets is our number one concern. Offering a comprehensive telehealth solution is the natural extension of our commitment to provide affordable and convenient pet wellness products and services. We look forward to seeing our valued customers when our Wellness Centers and Community Clinics resume operations, and although telehealth cannot replace an in-person physical exam, we are excited to provide our customers with more support.” – Dr. Lauren Olavessen, PetIQ’s Chief Medical Officer.

The telehealth service is complimentary and available to PetIQ’s loyal pet parents who have visited one of its service locations in the past. Customers can utilize the PetIQ Veterinary Help Line, powered by whiskerDocs, seven days a week, from 7am to 7pm, and speak to a team of veterinary professionals to assist with common questions pet parents have about general pet care, including topics such as the triage of symptoms, education and information on testing & prevention, behavioral issues, diet & exercise, and holistic health options.

Further, the PetIQ family of veterinary service brands, including VetIQ Petcare, VIP Petcare, and PetVet, is developing expanded capabilities in a second phase that will offer customers a more comprehensive, integrative care solution. The solution will combine the teletriage and decision support services provided by whiskerDocs with a telemedicine platform that will be available on a state-by-state basis, depending upon prevailing regulations and the services the Company can provide in a virtual setting.

“We are pleased to partner with PetIQ because we share a common mission to provide pet parents the access they need to clinical and educational resources, delivered in an integrated system that elevates their confidence and ability to care for their pets. Together, the blending of whiskerDocs’ teletriage service and PetIQ’s affordable, convenient nationwide solutions empowers pet parents to make better decisions on behalf of their pets.” – Deb Leon, Chief Executive Office of whiskerDocs.