Papa loses contracts with several health insurers
Based on a report by Bloomberg, health insurers Humana, Aetna, and Molina Healthcare, are declining to renew their contracts with eldercare startup Papa following allegations of abuse by care workers and clients.
Founded in 2017, Papa pairs older adults and families with ‘Papa Pals’ for companionship and assistance with everyday tasks. The startup raised $241 million, reaching a unicorn status.
In May, a Businessweek investigation based on more than 1,200 confidential complaint reports received by Papa detailed “the unintended consequences of sending contractors to the homes of the elderly with little training: allegations of sexual assault, harassment, theft and unsafe conditions.”
Last year, Papa announced a pilot program with Mutual of Omaha.