OYO partners with Acko to launch complimentary insurance
OYO Hotels and Homes is offering complimentary insurance to guests staying in OYO properties across India in partnership with Acko General Insurance.
The complimentary insurance package offers OYO guests insurance coverage up to Rs 10,00,000 for protection against accidental death (coverage upto Rs 10,00,000), baggage loss (coverage upto Rs 10,000), accidental medical expenses (coverage up to Rs 25,000) amongst other benefits like OPD treatment, etc for the entire duration of their stay in a particular city.
“The unique feature which has never been offered before in the Indian hospitality industry, designed in partnership with ACKO, aims to cater to the unexpected, unplanned and isolated situations, that our guests across 300+ cities in the country, that choose OYO as their preferred accommodation option, could face.” – Gaurav Ajmera, COO, India and South Asia, OYO
“Acko has partnered with OYO to bring another differentiator for them with an insurance cover for OYO guests. Delivered entirely digitally, from issuance to claim, we expect this to solve key pain points in the hospitality sector. With OYO, we have found a partner who is also passionate about delivering superior customer experience and we are excited about the journey ahead.” – Varun Dua, CEO & Founder at Acko General Insurance.
On booking an OYO property, customers will be able to view their insurance policy on the booking confirmation page and by logging on to either of the OYO and Acko websites with their registered mobile numbers.
To claim, customers navigate to ‘My Bookings’ via web or the the OYO app, select the particular stay from a list and click on the ‘Insurance’ option. Later, they can indicate the type of claim, follow the next few steps, and their claim will be registered with Acko.