Nationwide’s Amy Shore to retire in December

After a 27-year career at Nationwide and over 30 years in the P&C industry, Executive Vice President and Chief Transformation Officer Amy Shore will retire at the end of 2024. As Chief Transformation Officer, Shore has helped drive operational excellence and creation of continued value for Nationwide customers – focusing on automating the ordinary and enabling Nationwide employees to deliver the extraordinary.

Previously, Shore served as Nationwide’s Chief Customer Officer, where she helped redefine and elevate customer experience to become a sustained competitive advantage for Nationwide. She also served as President of Nationwide P&C Sales & Distribution and provided leadership in a variety of business areas in the P&C industry including sales, underwriting, product/pricing, customer service and general management.

Throughout her career, Shore has worked to uplift and mentor Nationwide employees and give back to the community. She is a champion of building culture and developing a pipeline of future leaders. Shore has served as executive sponsor for the Nationwide All Women’s Employee Resource Group, national chair of the company’s United Way campaign and has a passion for making affordable, high quality, higher education accessible to all who want it.

“Amy’s exceptional contributions and service at Nationwide and within the community have created positive lasting change. We will miss her steadfast leadership, passion for customers and employees, and thoughtful approach to championing our mission of protecting people, businesses and futures with extraordinary care. One of Amy’s many strengths includes developing talent for the future with a focus on inclusion. Amy’s innovative efforts, and those of her teams, have demonstrated our more-than-a-business approach to giving back to the communities in which employees live and work.” – Kirt Walker, Nationwide CEO.