Nationwide is the first user of CCC’s app for appraisers
CCC Intelligent Solutions is introducing CCC Mobile Appraiser Pro, a mobile app for appraisers designed to accelerate the claims process. The company is also announcing that Nationwide is the first auto insurer to use the solution.
CCC Mobile Appraiser Pro helps field appraisers make repair and total loss determinations “on-the-spot.” The app connects to AI-powered estimating and valuation tools, guides the collection of supporting photos and facilitates sharing to systems to simplify the assessment process.
“At Nationwide, it is our strategy to provide customer centered solutions that provide ease, speed and efficiency to the claim experience. We have been using CCC’s digital tools with our staff for years and wanted to extend access to our field appraisers with CCC Mobile Appraiser Pro. With this tool, our team can enhance speed to claim resolution, improving the overall policyholder experience. We are excited to be first-to-market with Mobile Appraiser Pro.” – Martha Frye, VP of personal lines claims, Nationwide.
“With CCC Mobile Appraiser Pro, we are equipping Nationwide field appraisers with the necessary tools to operate more holistically and efficiently outside of their four walls. We are excited to bring CCC Mobile Appraiser Pro to market, creating more digitally productive and intuitive experiences for our customers.” – Barrett Callaghan, EVP of markets and customer experience for CCC.