Mercury Insurance embraces flexible work model

Beginning January 3rd, 2022, Mercury Insurance is rolling out Mercury’s My Workplace, a new business model that will allow team members to choose where they want to work. It will give many of the company’s team members the freedom to work from home, which may be anywhere in the United States, from the office, or a hybrid combination of both.

Mercury’s My Workplace focuses on four areas that will make remote employment possible – strengthening its culture, reimagining its space, communication and collaboration and wellbeing.

“Mercury Insurance has learned a lot about how our team members work and how they have taken care of our policyholders, themselves and their families during the past two years. We want to empower them to be their best selves while also providing our customers with the best possible customer service, and we’ve learned that doesn’t have to be from a corporate office. The world has changed and we’re changing with it to meet the needs of our team members, customers and agents . This move will strengthen team member experiences and help us attract top talent while we continue to build an incredibly diverse workforce.” – Heidi Sullivan Lopez, Mercury Insurance Vice President and Chief Human Capital Officer.

Mercury Insurance is a multiple-line insurance carrier predominantly offering personal auto, homeowners, renters and commercial insurance through a network of independent agents in Arizona, California, Illinois, Nevada, New Jersey, New York, Oklahoma, Texas and Virginia, as well as auto insurance in Florida. Mercury writes other lines of insurance in various states, including business owners and business auto, landlord, home-sharing, ride-hailing and mechanical protection insurance.