Mercedes-Benz partners with Wrisk

Mercedes-Benz Insurance Services UK has appointed Wrisk to deliver its new car insurance proposition.

All Mercedes-Benz car insurance policies will now be arranged and administered by Wrisk. Previously, the carmaker partnered with Lloyd Latchford Group, a privately owned insurance broker. Existing Mercedes-Benz insurance customers are being migrated to the new solution. The partnership also introduces a “market-leading” five-day First Cover offer for Mercedes-Benz and smart car customers at the point of sale.

Insurance is underwritten by Highway Insurance Company, which is part of the Allianz group.

According to financial information, Mercedes-Benz Insurance Services UK Limited reported £3.3 million in insurance brokerage commissions in 2023.

“Our partnership with Wrisk will bring a more flexible, customer-centric insurance experience to our customers. This new offering reflects our commitment to innovation and our focus on adapting to evolving customer needs. Wrisk’s expertise in the digital insurance space makes them an ideal partner to help us deliver a seamless, adaptable insurance solution that enhances the ownership experience for our customers. Together, we’re setting a new standard in the industry, one that prioritizes customer convenience and satisfaction at every touchpoint.” – Ivor Wood, Managing Director Mercedes-Benz Insurance.

“We share many values with Mercedes-Benz; dedication to innovation, a commitment to integrity and a customer-centric outlook, to name just a few. This partnership is a brilliant match that brings two forward-thinking organizations together to deliver something that is distinct and adds value to the end-user.” – Robert Cottrell, VP Commercial, Wrisk.