M.A.R.V.I.E – Most Awesome and Resourceful Virtual Intern Ever. Play.
Meet M.A.R.V.I.E, the newest addition to the Scoot office and the talk of the month! Watch what some of our colleagues have to say about him 👇 Scoot’s Most Awesome & Resourceful Virtual Intern Ever could definitely use some training. 🤖 Help us put him through the paces by asking him all your burning questions about flying with Scoot. 🐣 The 3 best trainers with the most grilling and value-adding questions stand to win a FLY ticket to any destination within the Scoot network. The 1000th, 2000th and 3000th interaction will also unlock $100 Scoot vouchers.So hit the “Send Message” button and chat him up! 💪 Contest ends 12 August, 2359hrs. All winners will be notified after the contest ends. T&Cs apply: http://bit.ly/2zTSS3k
Posted by FlyScoot on Monday, July 23, 2018
Scoot, the low-cost arm of Singapore Airlines, announced the launch of M.A.R.V.I.E (Most Awesome and Resourceful Virtual Intern Ever), the first transactional chatbot used by an Asian airline. Available via the company’s Facebook Messenger, M.A.R.V.I.E can search for flights, make flight bookings and allow payment by credit card. In the future, M.A.R.V.I.E. will accept promo codes, assist customers in modifying reservations, and purchase additional products such as preferred seats and travel insurance.
Speaking of travel insurance, Scoot has recently partnered with AXA to provide Scootsurance – a comprehensive travel insurance starting June 26 2018, which replaces ScootProtect, its previous travel insurance product underwritten by Chubb.
Btw, Scoot is still listed as a Chubb partner.