MassMutual to offer policyowners free access to AI-guided mental health support
MassMutual announced it is the first insurer in the US to offer eligible policyowners free access to Wysa Assure, an AI-powered conversational mental health app created by Wysa and Swiss Re.
This offering is the latest addition to MassMutual’s Health and Wellness Program, which provides policyowners with knowledge about their health, empowers them to seek out appropriate interventions and motivates healthy behaviors and lifestyles.
MassMutual’s Health and Wellness Program has expanded significantly over the past year. Most recently, MassMutual broadened its partnership with GRAIL, building on its initial pilot where eligible policyowners were provided with access to GRAIL’s Galleri multi-cancer early detection test. The first phase of the GRAIL program generated tremendous early interest, with more than 2,200 policyowners ordering the test in 2023. Following the program’s recent expansion, more than 10,000 policyowners are expected to participate in the program by the end of this year. To date, many individuals have received information from the test that has allowed them to better understand and protect their health, and 96% of those participating have indicated a positive overall experience with their testing.
Earlier this year, MassMutual also announced its expanded partnership with Genomics plc and expanded the availability of the MassMutual Wellness-Enhanced Lifestyle & Longevity (WELL) Rider offering to certain current term life policyowners in addition to new term life policyowners.
“At MassMutual, we recognize the interconnectedness of mental and physical health and how both can influence our policyowners’ longevity. That’s why we are expanding our Health and Wellness Program to include mental health support, complementing our current offerings that focus on identifying potential health risks and rewarding healthy behaviors. By improving access to mental health support and continuing to invest in our policyowners’ well-being, we hope to help them better understand their overall health and take steps toward a happier, healthier, and longer life.” – Sears Merritt, head of Enterprise Technology and Experience at MassMutual.
