Lockton launches Flex IQ to clarify benefits platform

Lockton has introduced Flex IQ, a research and insight tool aimed at helping UK organisations make informed decisions when selecting flexible benefits platforms.

Developed with user research firm BehindLogin, Flex IQ evaluates major UK benefits providers based on real user experience rather than vendor claims. The platform offers three modules — FlexMetrics, FleXperience, and FlexLens — combining verified satisfaction data, employee feedback, and expert analysis to simplify complex platform comparisons.

The launch comes amid growing dissatisfaction among HR teams facing high switching costs, limited transparency, and outdated tools. Lockton says Flex IQ provides an independent, data-driven view of the market, helping buyers avoid costly mistakes and choose solutions that align with their business and people strategies.

Flex IQ is currently available to Lockton clients, with broader market access expected in the coming months.