Livegenic Announces Global Partnership With ClaimLogik

Livegenic, a global provider of cloud-based, real-time video solutions to property and casualty (P&C) insurance organizations, is pleased to announce a global partnership with Australian-based solutions provider, ClaimLogik.


Livegenic’s suite of real-time video collaboration, field loss documentation, and customer self-service solutions are fully-integrated into the ClaimLogik claim fulfillment platform to help facilitate faster damage assessments, and to connect first-responding trades and services for a better ability to mitigate further losses. The integration of Livegenic and ClaimLogik enables applications in underwriting, risk control, fleet management, and additional workflows. The combined solution connects data and stakeholders from outside the traditional claim process in order to positively impact the cost of claim management, the speed of claim settlement, and the policyholder-claimant experience.


“Incorporating Livegenic’s platform into the existing ClaimLogik offerings provides benefits far greater than real-time video alone by impacting the entire claim ecosystem from brokers, insurers, policyholders, and the supply chain which is servicing and responding to claims,” said Brian Siemsen, president of ClaimLogik. “Bringing these solutions together significantly reduces claim expenses and shortens cycle times, thereby improving the overall claim experience for the customer.”


ClaimLogik, recently voted as one of Australia’s most innovative insurtech companies, provides cloud-based, end-to-end claim fulfillment and supply chain management technologies to the Asia-Pacific (Asia-Pac) P&C market. This partnership delivers new capabilities to insurers and policyholders while adding to the benefits of the existing ClaimLogik solutions that are built to enhance the legacy claim process through smart triage, early intervention, and loss mitigation.


“We are excited to work with ClaimLogik,” said Alex Polyakov, CEO and co-founder of Livegenic. “The idea of straight-through processing for claims is not a far-fetched ideal, but something that is achievable in the near-term. The Livegenic-ClaimLogik partnership moves the industry one step closer to the reality of self-serve insurance claims and a truly modern, connected, claim service experience.”


Livegenic has seen tremendous growth and widespread acclaim for the company’s patented mobile apps that incorporate customer self-service via the streaming of live video, ideal for first notice of loss (FNOL), supplemental, quality control, and other workflows. The Livegenic platform can be implemented immediately upon sign up without implementation delays and additional expenses to reduce loss adjustment expenses (LAEs) and indemnity costs, while providing data capture capabilities without manual uploads or data connectivity constraints.


For more information about this partnership, Livegenic or the company’s products and services, please visit, or send an email to


About Livegenic
Livegenic is a global provider of cloud-based, real-time video solutions to property and casualty (P&C) insurance organizations which connect every part of the claims ecosystem. The award-winning, Livegenic platform streamlines communication between in-house and external adjusters, appraisers, contractors, and policyholders, provides field video loss documentation capabilities, and delivers customer self-service solutions. Available hosted or white-labeled, Livegenic’s mobile apps help field claim professionals receive claim assignments and document claims even in unconnected environments. Livegenic’s patented, video technology engages claims professionals with customers to improve the customer experience, lower handling costs, mitigate business-related risks, and reduce complexity in the claims process. For more information, please visit


Livegenic is supported by the Ben Franklin Technology Partners of Southeastern PA, an initiative of the Pennsylvania Department of Community and Economic Development funded by the Ben Franklin Technology Development Authority. For more information, and follow @bftp_sep