John Hancock partners with Human API
John Hancock announced a strategic collaboration with Human API , which will allow consumers to share access to their electronic health records in real-time.
Human API’s capabilities allow for EHR data collection from over 85% of US healthcare providers. With the instant access to medical information such as lab results, medications, vital measurements and conditions this collaboration enables, John Hancock can further its efforts to build a simple and convenient buying experience “that exceeds the expectations of today’s consumers and puts them in control of their personal information.”
“We recognize some prospective customers are deterred by the time and effort involved in the traditional life insurance purchase process. Radically simplifying that process and reducing the time from application to issue is a top priority for John Hancock. We are reinventing the life insurance buying process and working in lock-step with like-minded distribution partners and innovative technology companies to make it happen.” – Brooks Tingle, president and CEO of John Hancock Insurance.
“By joining forces with Human API, we can embed a simple digital authorization into our new, electronic application process, enabling customers to share their medical information instantly. This is the level of service today’s consumers demand and we are excited to provide it, improving the overall experience for consumers, distributors and producers.” – Susan Ghalili, VP, Underwriting Transformation and Chief Underwriter of John Hancock Insurance.
“Consumers today have higher expectations for how they purchase goods and services. Human API data allows insurers to reimagine the customer experience and holds the potential to transform the industry. We’re thrilled to be working with a bold carrier like John Hancock that is pushing innovation ahead in an industry that has not been keeping up with consumers’ expectations.” – Andrei Pop, CEO at Human API.