Insurance AI: How insurers utilize AI in the real world

This research report defines the AI universe within the borders of insurance and covers the key areas where insurance companies use AI across the insurance value chain, starting with insurers and reinsurers, as we’ve been asked to uncover truths and lies about AI and separate the hype from reality.

Our best bet is to start with what carriers are doing rather than what vendors promise they can achieve with their technology, hence the first section of this report titled ‘Reality & AI.’ The second section delves into Lemonade and Ping An’s actions and perceptions, before concluding with a sample list of AI vendors, the companies covered, and our final thoughts.