Indian Life Insurer DHFL Pramerica Launches Facebook Chatbot
Also, RIA can assist customers with submitting a claim and downloading policy documents. Look.
“At DPLI, we are constantly developing our digital capabilities to provide our customers with simplified and innovative solutions. Our strategy is to focus on technology and digital platforms to deliver seamless customer experience across all our distribution and customer touch points. ‘RIA’ is a differentiated solution which will ensure seamless engagement through new age platforms for DHFL Pramerica Dengue Shield related services. This reaffirms our endeavor of “humanizing technology” to offer simplified & intuitive solutions for our digitally enabled offerings” – DHFL Pramerica Life Insurance Managing Director and CEO Anoop Pabby.
Speaking of DPLI, it recently implemented Red Hat Mobile Application Platform to provide a 24/7 mobile office on-the-go for sales advisors. The app is equipped with features that can support the entire customer lifecycle journey such as providing better customer prospecting through intelligent financial need assessment, offering an intuitive e-proposal form designed to make proposal filling quick, and providing a real-time view of quote to policy issuance.
Did You Know? DHFL Pramerica, established in 2008, currently protects over 13 million people and has 103 branch offices across India.
