Grange Insurance Releases Mobile App for Customers
The app is a mobile extension of Grange’s self-service, online customer portal. In the app, customers can view Proof of Insurance, make a payment, contact their agent, view policy information and more. “It’s all about giving customers the best experience possible, whether they’re on their computer at home or on their smartphone while they’re in line at the grocery store. Our mission is to provide peace of mind and protection for our customers. Having great coverage and 24-hour access to Grange makes it easier for customers to protect the things that mean the most to them” – Grange Insurance Chief Customer Interactions Officer Linda Roubinek.
Bottom Line: the insurer that launched an Alexa skill before it launched a mobile app.