Google Case Study: Five Sigma’s Clive Redefines Claims Management with LangChain and Vertex AI

Google just released an in-depth case study about Clive™, Five Sigma’s revolutionary AI Insurance Claims Adjuster, showcasing how the strategic partnership with Google Cloud and LangChain is providing a solid foundation to innovate with cloud software and bring the future of claims management to insurance providers. 

Utilizing Google’s secure Vertex AI and LangChain’s advanced natural language processing and orchestration capabilities, Clive is able to handle claims like never before!

• Adds advanced AI capabilities to any existing Claims Management System (CMS)
• Analyzes claims data from various sources and different formats (text, voice, images, and more)
• Creates a detailed claim plan and adapts it dynamically based on new information
• Automates claim processing and executes tasks according to the insurer’s unique operating procedure (SOP)
• Flags potential discrepancies and risks
• Provides AI-driven recommendations and next steps to human adjusters

Together, we’re leveraging cutting-edge AI and advanced NLP to transform how insurers manage claims, enabling faster, more accurate claims handling that results in increased customer satisfaction.

Download the full Google Case Study (PDF)