Genworth’s CareScout expands nationwide with care planning and provider network

Genworth Financial expanded its CareScout platform nationwide, offering families access to nurse-led care planning and a credentialed network of home care providers.

CareScout now provides personalized Care Plans developed through a one-on-one evaluation with a licensed nurse, conducted either in person or virtually. The assessment reviews functional ability, cognitive changes, safety risks, and daily needs, with a customized plan delivered within five business days.

The platform also expanded its CareScout Quality Network, a national group of credentialed home care providers that meet defined standards and offer negotiated pricing. Families can search participating providers through an online tool without paying a network access fee.

CareScout operates as a wholly owned subsidiary of Genworth and is positioned as a planning and navigation service for long-term care rather than a medical provider. Nearly 70% of Americans are expected to need some form of long-term care, according to the U.S. Department of Health and Human Services.