Gallagher Bassett names Nikki Jackson Head of Learning and Talent, North America

Gallagher Bassett  has named Nikki Jackson as Head of Learning Strategy and Emerging Talent for North America, a newly created role focused on strengthening talent development across its claims organization.

With over 18 years in the insurance industry and prior leadership roles at Liberty Mutual, Sedgwick, and MTI America, Jackson will drive initiatives to attract, develop, and retain talent. Her appointment underscores Gallagher Bassett’s investment in workforce readiness and its commitment to building a future-ready claims organization.