Fixflo Partners With AXA Partners to Help UK Letting Agents

London-based Fixflo, a repair and maintenance management software company, and AXA Partners, a home emergency provider with an in-house managed network of contractors, have entered into a joint pilot scheme for lettings agents in the Midlands and Northern England who need emergency access to contractors when their usual contractors are unavailable.

By logging in to the existing Fixflo system, letting agents will be able to instruct one of AXA Partner’s fully-qualified emergency contractors whenever they need one. Because the feature is designed to be used in those unpredictable occasions when none of the contractors that are regularly used by agents are available (whether it’s because of capacity issues, holidays or illness), it can be a lifesaver in terms of maintaining the smooth running of the agency.

“Our customers recognize the value in an on-demand emergency provider who can complete repairs 24/7 and to tight SLAs. Agencies use many contractors to meet their requirements, but there are always going to be occasions when their existing suppliers cannot help, so Fixflo has partnered with AXA Partners to provide a high-quality 24-hour service.” – Fixflo’s Managing Director, Rajeev Nayyar.

“As a market-leading B2B Home Emergency provider, our strategy is to embrace innovation, work with tech partners, and continually explore new ways of making the lives of our customers easier. Our partnership with Fixflo is one example of how we can utilize our experienced contractor network, aside of our standard insurance service, helping UK letting agents tend to their home emergencies quickly and seamlessly.” – Sales & Innovation Director at AXA Partners, Kelly Ward.

After the pilot scheme has finished, Fixflo and AXA Partners intend to roll the service out to lettings agents throughout the UK.

Bottom Line: AAA Northern California comes to mind.