ElevenLabs secures AI agent insurance

ElevenLabs, the AI voice startup valued at $11 billion, is claiming to be the first company to get an AIUC-1-backed insurance policy that covers its AI voice agents.

The AIUC-1 certification is a process which subjects AI systems to more than 5,000 adversarial simulations spanning data & privacy, safety, security, reliability, accountability, and societal impact. Test scenarios are modeled on documented real-world AI failures, from hallucinations to prompt injection attacks. ElevenLabs says that the results of this technical and security testing has enabled “leading insurers” to offer an AI-specific insurance policy which can now underwrite the actions of AI agents deployed by ElevenLabs’ customers.

ElevenAgents powers over three million voice agents deployed by enterprises worldwide for customer support, sales, scheduling, and other business-critical workflows. ElevenLabs’ technology is used by employees at more than 75% of Fortune 500 companies, including Cisco, Square, Revolut, and MasterClass.

The startup announced a $500 million funding round last week.

“Enterprise adoption of ElevenAgents is accelerating – and AIUC-1 certification is another step to help companies deploy at scale with confidence. This certification gives our partners the security framework and AI insurance coverage they need – another measure to minimise risk while they focus on building great customer experiences.” – Mati Staniszewski, Co-founder of ElevenLabs.

“AIUC-1 certification was built to address the AI risks that keep enterprises from deploying agents at scale – hallucinations, unauthorized actions, data leakage, security vulnerabilities. It is grounded in technical testing and requires the guardrail that would prevent real-world incidents. Leading insurers are so confident in this certification-based approach that they’re offering AI-specific financial coverage to those who earn it. ElevenLabs is the first company to prove this model works at scale.” – Rune Kvist, Co-founder & CEO of The Artificial Intelligence Underwriting Company.