Disruption? Think again

A consumer is asked about Oscar (the health insurer) and responds that on a fundamental level of providing insurance and being able to get medical care, there’s nothing super different about it. A healthtech CEO is asked about Oscar and responds that Oscar is primarily a consumer experience company that does a much better job at marketing ancillary benefits like gym discounts. Oscar CEO is asked about Oscar and responds that it’s a better experience than an insurer with a broader network. Bottom Line: Seventy 1-star reviews suggest consumer experience isn’t enough.