Dai-ichi partners with Microsoft
Dai-ichi Life Holdings and Microsoft have entered into a multi-year strategic global partnership to accelerate digital innovation and the organization’s transformation into the “insurance services business” beyond the current traditional life insurance business.
The vision for the Dai-ichi Life Group in fiscal 2030 is to become No. 1 in Japan in the 4 areas of customer satisfaction, employee satisfaction, services innovation and enterprise value, as well as to become an insurance group in the global top tier and a leader in the future of the insurance industry.
Through this partnership, the Dai-ichi Life Group will position Microsoft Azure as its preferred cloud platform, and create valuable services for customers by combining innovative Microsoft technologies (Cloud services, AI, data analysis, etc.) with the extensive insurance business knowledge and experience the Dai-ichi Life Group has cultivated over many years.
As a technology partner of the Dai-ichi Life Group for more than 20 years, Microsoft has built a relationship of trust by providing Microsoft Cloud products and services such as Windows Server for mission-critical systems and Microsoft 365 to support collaboration, as well as by supporting the introduction and operation of Dai-ichi Life Group’s Home-Cloud platform, the first cloud platform powered by Azure in the Japanese life insurance industry. Through this partnership, the two companies will take their relationship to a new stage and then Microsoft will provide technologies and knowledge to help Dai-ichi Life Group further boost customer experience value, creating more sophisticated sales and marketing processes and generating new value for the business.
“We intend to use digital technology as a source of strength and competitiveness for the Dai-ichi Life Group in order to realize our vision for fiscal 2030. Through our collaboration with Microsoft, we aim to further accelerate digital transformation, improve customer and employee satisfaction, innovate new products and services, and enhance corporate value. Through this partnership, we will create new value and lead the future of the insurance industry.” – Tetsuya Kikuta, President and CEO, Dai-ichi Life Holdings.
“We are thrilled to announce our strategic agreement with Dai-ichi Life Holdings. Through this agreement, Microsoft’s cutting-edge cloud and AI solutions will drive its digital transformation and innovation. We are confident that our new relationship will be a catalyst for Dai-ichi Life Holdings to create unprecedented value in the insurance industry.” – Miki Tsusaka, Representative Director and President, Microsoft Japan.
