Competing for Business

Kevin Kerridge stepped down as CEO of Hiscox USA after nearly 30 years with the company. He transitioned to an advisory role in June 2024 and departed at the end of September 2024 to explore opportunities outside Hiscox. Mary Boyd succeeded him as CEO of Hiscox USA on June 24, 2024. There’s a difference between personal success and business success. There are also varying degrees of success. This report will explore how successful the digital and direct small business insurance channel has been for market players.