Co-op: First Insurer to Launch a Car Insurance Chatbot in the UK

UK-based insurer Co-op announced the launch of a car insurance chatbot with three functionalities: (1) what others pay, (2) customer service, and (3) how does this work? Here’s how it works:


Basically, Co-op is asking 4 questions that will allow it to estimate how much people pay for car insurance. Keyword: estimate. Also, the user can later navigate to a Co-op quoting site and obtain an accurate quote:


Bottom Line: the first insure in the UK to launch a car insurance chatbot. Chat here.