ClaimsTech 2023
// Mockup of Mercury claims screen
Over 50 US-based carriers now have a better claims pitch than they had a year ago due to frontend, consumer-facing interfaces and/or backend claims analytics and insights.
This report breaks down claims initiatives and highlights key vendors and insurtechs, providing an analysis of a competitor’s efforts to increase efficiency at the moment of truth.
| Contents | Page # |
|---|---|
| The Landscape | 05 |
| Observations | 12 |
| A Unicorn With No Headquarters | 14 |
| GEICO’s Greatest… Move On? | 16 |
| FNOL | 17 |
| Damage Assessment | 24 |
| Claim Settlement | 27 |
| Subrogation | 38 |
| Customer Experience | 30 |
| Recovery | 31 |
| Back-end Processes | 32 |
| Bird’s eye View | 36 |
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