Chubb to launch business services center in India
hubb announced it is building a business services center in India to support its global insurance operations’ information technology, digital and analytics functions. To be located in Hyderabad and Bangalore, Chubb Business Services – India will employ technical professionals providing support in areas such as intelligent process automation, digital technology, data analytics and others such as catastrophe modeling and risk management. The center will commence operations with more than 100 positions at launch with an opportunity to grow larger over the next several years.
The initiative converts technology, analytical and other quantitative positions currently outsourced to third-party vendors in India to full-time Chubb employee positions. These facilities supplement Chubb Digital Centers of Excellence for Business and Innovation already operating in locations such as Jersey City, N.J., Miami, Fla., and Singapore.
“One of Chubb’s strategic priorities is to transform our company to be truly compelling in a digital age. To further advance our progress, we need internal talent capable of executing our digital technology and analytics work at the pace and scale that the business is now seeking. That includes building and expanding critical digital skills and expertise in data analytics, machine learning, quantitative sciences and intelligent process automation. By hiring and developing our own talent, we will have greater control over the capabilities and projects we are developing to enhance the experience for our customers and business partners, introduce innovative products, streamline processes and improve efficiency.” – Sean Ringsted, Chief Risk Officer and Chief Digital Officer for Chubb.
“The talent we hire in India will be an important complement to the teams already established in our regional technology delivery centers,” said Julie Dillman, Global Head of Operations for Chubb.
“Hyderabad and Bangalore have exceptional technical talent and provide us with an extended ability to hire technical professionals in an increasingly competitive environment. We are excited to work with our local partners to build a pipeline of professionals who have critical skills and can drive innovation. These are high impact jobs for one of the world’s largest and most respected property and casualty insurance companies. The people we attract will have an opportunity to do exciting, innovative work.”
Staffing for the new jobs created in the center will be sourced locally, in partnership with local technology companies, academic institutions and others to build a strong pipeline for talent and innovation. To attract and acquire local talent, Chubb is partnering with India-based Tetrasoft and BRIDGEi2i.
In addition to the launch of the new center, Chubb also announced it will be working with T-Hub, an India-based public/private partnership involving the government of Telangana, three of India’s premier academic institutes and key private sector leaders. Together, Chubb and T-Hub will work on solving business challenges through rapid innovation and market deployment.
Chubb’s new India-based center will focus exclusively on business support services for the company’s expanding technology and actuarial functions.