Caramel introduce vehicle protection products from Zurich

Zurich North America is offering its Finance and Insurance (F&I) vehicle protection service contracts through Caramel , a digital checkout platform for independent dealers and private party car buyers and sellers.

Launched in March 2023, Caramel’s digital platform helps used car buyers, independent dealers and private sellers securely connect and complete transactions regardless of the channel they use to buy their cars.

In addition to car buying and selling capabilities, the platform provides direct access to related services needed as part of any car sale. Along with vehicle protection products offered through Zurich North America, car buyers can access financing options through third-party lenders and transport services for the vehicle. The platform also processes fund transfers, automates digital paperwork and manages Department of Motor Vehicles (DMV) tasks for both buyers and sellers. None of these services have previously been available through private party or independent dealer channels.

Vehicle protection service contracts provide car owners added coverage for the cost of parts and labor associated with covered repairs based on the car buyer’s plan selection.

Bottom Line: Zurich’s 4th alternative distribution partner in the US.