Sam A. Shay

Communications Manager at Duck Creek Technologies

Duck Creek Technologies Opens Doors to New SaaS Operations Center in Chicago

P&C Insurance Software Provider Invests in Continued Growth of Software-As-A-Service, Establishing Duck Creek OnDemand Global Operations Center  Boston–July 17, 2019–Duck Creek Technologies today announced the opening of its new regional…

IBM Joins Duck Creek Technologies’ Partner Ecosystem, Offering Consulting, Technology, and Systems Integration Services to Insurers Worldwide

Duck Creek customers will be able to leverage IBM to accelerate their digital transformations, as well as take advantage of IBM’s deep industry and technological experience during core systems implementations…

InsurPay Joins Duck Creek Partner Ecosystem, Providing Insurers with SaaS-based Claims Payment Solutions

Offering electronic claims payments helps Duck Creek customers meet growing expectations for personalized service BOSTON–July 8, 2019–Duck Creek Technologies has expanded its Partner Ecosystem program through a new relationship with InsurPay,…

The IoT Data Flood: Navigating the High Waters

As Duck Creek wrote a while back, the Internet of Things (IoT) is changing the nature of risk assessment in real time.  As more and more devices begin transmitting information…

Customer Experience and Digital Transformation: A Race without End

First impressions count a lot – and so do second, third, and fourth ones. Carriers create a set of expectations with every customer interaction. Nowadays, we call it the customer…

Bear River Mutual Insurance to Replace Modern On-Premises Core Systems with SaaS for Greater Operational Efficiency and Personalized Service

Bear River Mutual to redeploy resources with investment in the Duck Creek Suite OnDemand Boston – June 26, 2019 – Duck Creek Technologies announced today that Bear River Mutual Insurance,…

Customer Centricity Requires A New Look at Core Systems

Because customers are redefining how they want to do business, insurance carriers are reconsidering what constitute “core systems,” with critical competitive implications for consumers, agents, and insurers. “Insurance is a…

Customer Experience is the New Customer Retention For P&C Insurers

Competition in the P&C insurance industry is intensifying, and all too often carriers have turned to aggressive pricing to differentiate their brands in a crowded market. For many insurers, this…

Duck Creek Technologies Congratulates Northbridge Financial and StarStone on Novarica Impact Awards

Insurance Carriers Named 2019 Winners for Innovative Uses of Future-Ready Solutions from Duck Creek Boston–June 24, 2019–Industry analyst firm Novarica announced today that two longtime customers of Duck Creek Technologies,…

Digital Customer Experience: Designing for Personas

One of the hottest topics in P&C technology today is customer experience – and how digital engagement can put carriers on equal footing with the consumer brands that have fundamentally…

Customer Expectations: Driving the Pace of Change in P&C Insurance

Compared to other industries, insurance has been slow to adopt new technology for several decades, leaving many carriers in the unenviable position of understanding the value of truly customer-centric organizations…

Duck Creek Technologies Introduces Duck Creek Reinsurance Management, a Complete, SaaS-Based Reinsurance Management Solution for Primary P&C Insurers

Acquisition of CedeRight software from DataCede further deepens Duck Creek’s ability to provide P&C carriers end-to-end modernization for efficient, profitable business operations BOSTON – June 11, 2019 – Duck Creek…

Roost Joins Duck Creek Partner Ecosystem to Provide Home Telematics Solutions to Property & Casualty Insurers Worldwide

Working with Roost helps Duck Creek customers lower loss ratios, boost profitable portfolio growth, and improve customer experiences BOSTON – May 29, 2019 – Duck Creek Technologies has expanded its Partner Ecosystem…

Duck Creek Technologies Wins XCelent Award for Distribution Management from Analyst Firm Celent

“Breadth of Functionality” Recognition for Duck Creek’s Latest Solution Underscores Provider’s End-to-End Capabilities Boston – May 16, 2019 – Duck Creek Technologies announced today that it has won an Xcelent…

Trexis Insurance Chooses the Duck Creek Suite OnDemand to Power Aggressive Growth Strategy

Carrier lays groundwork for significant expansion in non-standard personal auto insurance market with investment in SaaS solutions from Duck Creek Technologies Boston – May 07, 2019 – Duck Creek Technologies…

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