Though AI technology has improved the slow, inefficient processes common in the insurance industry, the human touch is still a crucial element of insurance.

If Southwest’s breakdown taught us anything, it’s that no excuse is worth risking the damage that outdated technology can cause to your organization, employees, and customers.

Flood insurance does worlds of good for people who have it when they need it. But it’s far from a perfect system, in large part because so few people are covered, and the majority of the U.S. doesn’t accurately understand their risk of flooding.

If you know that a lagging onboarding process costs you X-thousand of dollars in opportunities, can you peg how much you might gain from reducing your onboarding time? Remember to evaluate your options in terms of both lagging and leading indicators.

If you’re an insurance agent, agency, MGA, or other downstream distribution partner whose carrier requires paper licensing, here are three tips to get you through what can be a highly manual process.

These five services are ones that producers have come to expect from the various agencies they work with. Demand for these services will likely increase from historical norms as fewer producers service an even broader market.

AgentSync Co-Founders Jenn Knight and Niji Sabharwal sat down with Judy Shaw, host of the New York Stock Exchange (NYSE) series Floor Talk to discuss the future of the insurance industry and the problem AgentSync is solving for its customers.

While having a license is not always a requirement of becoming an insurance customer service representative, agencies with licensed CSRs may find the benefits outweigh the price.

Insurance is a highly regulated industry, and reducing time spent on manual data entry for both internal and external teams is key to long-term growth. AgentSync helped Bridger Insurance Services gain efficiency through process improvements.

Health insurance is a big business in the U.S. Over a million people play a role in these vital insurance products. We take a deeper dive into the history, current state, and potential future of health insurance in the U.S.

The insurance industry is regulated largely by state regulations. However, federal legislation often impacts insurance tangentially. What effects will the Inflation Reduction Act of 2022 on the insurance industry?

While insurance carriers often have different arrangements and structures with the different agencies they work with, each agency in turn may have different commission splits with various agents it employs or contracts with. It's complicated!

What are CAT bonds and why would an insurance carrier issue them? We’ll cover these questions, discuss how and why these bonds were conceived, and what the future holds for this high-yield bond.

With the battle for talent already fierce, and with insurance competing against much more glamorous industries for the best and brightest of the new generation, employee experience is one area where insurance agencies may have an upper hand.