Assurant Ventures backs Sanas

Sanas, “the world’s first real-time accent translation technology company,” has raised $32 million in a Series A round led by Insight Partners, with participation from GV, Assurant Ventures, Gokul Rajaram, Human Capital, General Catalyst, Quiet Capital, and DN Capital also participated in the round. In addition, Alorica, one of the largest BPOs in the world, has announced a strategic partnership with Sanas to bring its technology to their 100,000 employees and 250 enterprise customers across the globe.

Founded in 2020, the California-based startup provides a solution designed for call centers that allows anyone “to sound local on a global scale in different languages and regions.” You can here it for yourself here.

“The goal of Sanas has always been to bring people closer together and allow people to have a choice when it comes to their communication style – something that was previously only possible through extensive speech language pathology. “Similar to how social media platforms allow users to control the way they physically appear online, this technology enables anyone to have that same control in a digital setting – but for the way they sound. With this funding, we’ll be able to further our mission and build on our AI, which is taking advantage of a cutting-edge space in machine learning untapped until Sanas.” – Maxim Serebryakov, CEO of Sanas.

“We are excited to invest in our strategic partnership with Sanas and leverage their powerful linguistic translation capabilities to provide the very best CX outcomes possible in real time, at scale and without barriers, regardless of native accents and dialects. Alorica is constantly developing and investing in cutting-edge technologies that empower our 100,000 employees worldwide to deliver exceptional experiences on behalf of our clients.” – Andy Lee, founder and executive chairman of Alorica.

“Sanas’ real-time speech engine has the potential to disrupt and revolutionize communication. As a global Fortune 500 company that currently serves 15 of the 50 most valuable global brands and with more than 300 million end customers, Assurant is making significant digital investments to differentiate our customer experience. Part of these investments include strategic funding and support of disrupters within connectivity, digitalization and AI automation. That’s why creating a value-added partnership with Sanas is a great fit.” – Assurant chief strategy and risk officer Bob Lonergan.

 

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