Assurant expands partnership with Telefonica

Assurant announced the expansion of its partnership with Telefonica to provide a trade-in program, which will include on-device app and web browser based diagnostics, trade-in services, and device pricing analytics across all their distribution channels – owned stores, dealers, online channel and third-party dealers.

Telefonica will provide access to trade-in services using Assurant’s platform, which features remote on device app- and web browser-based diagnostics and trade-in transaction management. Assurant will partner with Telefonica across its geographical footprint, including its strategic markets in Spain, UK, Germany and Brazil, where Telefonica is a market leader. Telefonica serves more than 360 million customers around the world.

“Trade-in programs are an integral part of the device lifecycle, in addition to supporting the upgrade process, especially as more consumers switch to 5G devices. The combination of our patented software technology and trade-in platform with our end-to-end mobile device lifecycle management capabilities enables us to develop innovations and promote sustainable practices that benefit Telefonica and its customers.” – Biju Nair, president of Global Connected Living at Assurant.

“As a market leader for device trade-in with proven innovative and seamless digital platforms and global supply chain disposition capabilities, Assurant is providing the Telefonica Group with advanced, leading-edge solutions to deliver a best-in-class customer experience in each of our markets.” – Fernando Valero, global supply chain director, Telefonica.