Assurant acquires Fixt
Assurant announced it has acquired vendor network management company Fixt, . Founded in 2014, the Baltimore-based startup and team of ~40 people has raised around $10 million in funding and it targets the enterprise sector. It provides service through a network of more than 1,500 repair technicians.
With the addition of Fixt’s platform, consumers will have more points of service to choose from “than any other repair provider.” Assurant’s global service delivery network gives consumers a wide array of service options including having a repair technician come to them, visiting a network of more than 1,000 local repair stores and other retail wireless locations in the US, and express shipping among other choices.
“Assurant continues to invest in creating uniquely better experiences for our client’s customers. Fixt strengthens Assurant’s proprietary device lifecycle management platform, providing customers with expanded options to resolve issues with their mobile devices and more control to manage their service experience. We’re also excited to welcome the talented Fixt team to Assurant and look forward to working together to bring new innovations to the market.” – Manny Becerra, president of Global Connected Living at Assurant.
“We’re excited to join Assurant to expand our mobile device protection and support services to customers around the world. We created the first on-demand technology repair platform for enterprise clients because we believed the consumerization of IT would completely revolutionize the way companies do business, including how they replaced broken mobile devices and tablets. Over the past few years, we have grown revenue and our technician network significantly to meet the growing demand for on-demand technology support.” – Luke Cooper, CEO of Fixt.