AssuranceAmerica implements One Inc digital payments platform

One Inc, provider of digital payment solutions for insurance companies and managing general agencies (MGAs), is pleased to announce that AssuranceAmerica has successfully implemented the One Inc Digital Payments Platform, expanding payment functionality and channels for the company’s existing insurance products and services.

Headquartered in Atlanta, Georgia, with offices in Tampa, Florida and Dallas, Texas, AssuranceAmerica provides property and casualty (P&C) insurance to the non-standard private automobile segment. AssuranceAmerica selected the One Inc Digital Payments Platform for its comprehensive, insurance-specific functionality with multiple PCI compliant payment interfaces designed to enhance the user’s overall experience.

“AssuranceAmerica is devoted to providing excellent service to our customers,” said Joseph Skruck, president and chief executive for AssuranceAmerica. “With the One Inc Digital Payments Platform, we’ve been able to modernize our payment processes, creating an easy-to-use, secure, integrated experience for our customers and independent agents.”

The platform provides AssuranceAmerica with an inbound Interactive Voice Response (IVR) system, streamlined reporting, and efficient payment processing. These elements are expected to defray costs and improve agent-policyholder interactions, resulting in a seamless payment process that greatly improves the overall customer experience.

“We are so pleased to provide the payments solution AssuranceAmerica was seeking,” said Christopher W. Ewing, CEO of One Inc. “With the new features and functionality, they will be able to enhance the quality of their customer engagement, and there are significant cost savings that will also build over time.”