Aptia formally launches

Aptia, a provider of pension and employee benefits administration services, announced its formal launch with 1,100 global clients to support more than 7 million people with health and wealth administration.

Aptia was formed through the acquisition of the UK pension administration and US health and benefits administration segments of Mercer by Bain Capital Insurance with participation from Bala Viswanathan, founder & group CEO, and Dominic Burke, founder & group chairman. The transaction was announced in June 2023.

Aptia represents the combination of “the largest pensions administrator in the UK and one of the most trusted health and benefits administration platforms in the US.” The transaction included more than 3,500 employees across the UK, US, India, and Portugal.

“In a highly complex and underserved market, we are excited to launch a global specialist business that has a team with an unrelenting focus on client service and technological advancement. Aptia is committed to raising standards and providing our clients with fresh perspectives and insights. Our solutions, which are delivered by teams trusted by some of the world’s largest employers, will deliver real value to clients and their employees, members, and policyholders.” – Bala Viswanathan.

“Because we are launching with an experienced team and established platforms, we have a unique ability to help clients navigate the complexities inherent in delivering efficient pensions and benefit administration. At the heart of Aptia’s strategy is a deep commitment to investing in our greatest assets – our people and our technology. By doing so, we position ourselves for the future, ensuring our ability to deliver forward-thinking and reliable solutions.” – Dominic Burke.