ANZ partners with Microsoft

Third largest bank in Australia ANZ announced it will partner with Microsoft to launch an AI Immersion Centre at the bank’s Melbourne headquarters. The facility, located at 833 Collins Street, is a first for the banking sector in Australia and New Zealand. The bank plans to send 3,000 leaders through it over the next 12 months to accelerate AI adoption at scale.

The AI Immersion Centre will help more ANZ leaders to understand what’s possible and how to use generative AI safely, through hands-on learning experiences. To support this, ANZ has purchased 3,000 Copilot for Microsoft 365 licences.

“We are actively embracing generative AI across all lines of our business to improve how we serve and protect our customers, process work and meet regulatory standards. Applied safely, generative AI can enhance experiences for customers and employees, and help us generate business outcomes faster, with lower risk and at lower cost. ANZ is partnering with Microsoft because they have proven expertise and commitment to responsible AI innovation.” – ANZ Group Executive of Technology, Gerard Florian.

“We are proud to work with ANZ and support their journey to harness the potential of generative AI to transform the employee and customer experience. The launch of the AI Immersion Centre reflects Microsoft and ANZ’s shared commitment to fostering an environment where technological advancement and employee empowerment go hand in hand, ensuring the workforce is prepared for the future.” – Steven Worrall, Managing Director at Microsoft Australia and New Zealand.