American Family raises minimum wage to $25 per hour

American Family Insurance Group announced it is raising its minimum hourly wage to $25 per hour. The wage increase will take effect in January 2025.

“As a customer-driven organization, it’s critical to invest in our employees who provide the exceptional service our customers deserve and expect. By providing competitive wages we recognize the importance of keeping and attracting top talent while also empowering employees to develop successful careers here.” – Jessie Stauffacher, American Family chief people officer.

The $25 per hour minimum-wage increase will impact employees in a variety of roles, including customer-facing positions in call centers, claims and other areas. This is the third time since 2020 that American Family group has raised its minimum wage. In January 2020, the group announced a raise in minimum pay to $20 per hour and in February 2022, to $23 per hour.

American Family Insurance Group companies prioritize employee wellbeing and recognize its positive connection to an engaged workforce where all employees are included. The comprehensive and competitive benefits package provides employees with choices, including health insurance, retirement benefits, paid time off, student loan repayment assistance, flexible work arrangements, training and development opportunities, and paid time off to volunteer.

Further strengthening investments in its employees, in 2025 American Family is increasing time off for parental paid leave. Birthing mothers will now receive 16 weeks of paid leave and parental leave will increase from four to eight weeks for all parents, including adoptive and foster parents.

In recent years American Family Insurance Group has also provided additional benefits to help meet the needs of employees and their families, such as the expansion of employee assistance programs and increased support and resources for working parents and caregivers.