Amazon is shutting down Amazon Care
In 2019, Amazon launched Amazon Care, a pilot healthcare service offering for its employees in and around the Seattle area, which included both virtual and in-person care. It has since expanded, offering virtual visits nationwide and planning to have in-person services in 20 cities this year, according to an announcement in February. Amazon Care also began offering its services to other companies such as Silicon Labs, TrueBlue, Precor, Whole Foods, and Hilton.
Yesterday, Amazon Health Services lead Neil Lindsay announced that Amazon Care will be shutting down after December 31, 2022. “This decision wasn’t made lightly and only became clear after many months of careful consideration. Although our enrolled members have loved many aspects of Amazon Care, it is not a complete enough offering for the large enterprise customers we have been targeting, and wasn’t going to work long-term.”
Last month, Amazon agreed to buy One Medical, which also offers in-person and virtual care. In addition to a direct to consumer model, One Medical works with 8,000+ companies to provide health benefits to their employees.