Allianz Partners UK renews roadside assistance deal with Volvo Car UK

Allianz Partners UK has extended its roadside assistance partnership with Volvo Car UK for another three years, continuing a collaboration that began in 2010. The renewed agreement covers customers who buy or service Volvo vehicles through the brand’s retailer network.

The partnership supports Volvo’s push into electric vehicles, with Allianz deploying premium roadside services that include diagnostics and specialized Volvo technicians. Customers can report breakdowns via phone or the Allianz Assistance digital hub, and the deal continues to include the Service Activated Roadside Assistance (SARA) program, which offers a year of coverage with qualifying vehicle servicing.

“Over the last 15 years, our roadside assistance services for Volvo have transformed from simple repair and recovery to a comprehensive, integrated offering. We collaborate closely with Volvo’s team to drive product and innovation development, enhancing the excellent customer service included in our traditional roadside assistance package. We work with Volvo to create a feedback loop on vehicle performance, which helps them understand the real-world issues customers are experiencing and feed that both into maintenance plans and vehicle development.” – Allianz Partners chief sales and distribution officer Marcus Latchford.